Knowledgebase - Powered by Kayako Help Desk Software

Knowledgebase

Downloads 103FAQ's for Experts 11Referral Program

Knowledgebase : FAQ's for Experts

(18)Getting Started as an Expert Another Expert has answered the question. Can I still add my comments? Can the Customer see my answer before they pay the deposit?	(47)Common Expert Questions A customer has posted a page on the site that appears to be a customer service issue about the site. Should I answer it? A Customer is asking for my private contact information. Is it safe?	(9)Being Paid as An Expert Do I have to wait until the last day of the month to request my earnings? Do you offer payment options other than Paypal?
(7)Posting Issues As an Expert, can I change my email subscription preferences? Can I add a signature to my posts?	(3)Awards How do I earn chips so I can spin the wheel? What are the official rules for the Sweepstakes?	Chat
(2)Mentors How are Mentors chosen? Who are the Mentors for each category?	(10)Credential Verification and Evaluations for New Experts Can I apply to be an Expert in more than one category? Can I use one credential in more than one category?	(7)Prove It or Lose It Can I challenge an Expert after my account has been closed? How long do I have to turn my paperwork in if i'm challenged?