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Downloads (54)FAQ's for Customers (103)FAQ's for Experts (11)Referral Program
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Downloads
(54)FAQ's for Customers
Do I need to register?
What is an activation code?
(103)FAQ's for Experts
How and when will I be paid?
Do you offer payment options other than Paypal?
(11)Referral Program
How much will I earn?
Do you use cookies to track registration?
    

Most popular articles 
 
  1. Can I delete posts?
  2. Can I edit posts?
  3. Can I add a signature to my posts?
  4. As an Expert, can I change my email subscription preferences?
  5. How do I become an Expert?
  6. Should I try to answer every question?
  7. What is an info request and when should I use one?
  8. I posted an Info Request and then another Expert responded. Why?
  9. Another Expert has answered the question. Can I still add my com...
  10. Can the Customer see my answer before they pay the deposit?
  11. What should I put in my profile?
  12. Will you be adding new categories for Experts, soon?
  13. On some questions, the customer never pays the deposit and never ...
  14. How do you lock a question?
  15. How and when will I be paid?
  16. Do you offer payment options other than Paypal?
  17. Can I be notified as new questions are asked?
  18. Why are some posts highlighted in green?
  19. Can I copy information from another site and use it on JustAnswer...
  20. What if the question is not clear?
  21. What if a Customer is being unresponsive?
  22. What if a Customer or other Expert is being rude?
  23. What if I see an answer that is almost perfect but could use a li...
  24. Can I ask the Customer to increase the value of their question?
  25. What if the question is simply common sense or seems too easy?
  26. Can I post followup notes to the Customer if they don't accept, u...
  27. What accounting reports are available for my use and how do I use...
  28. What time of day can I expect my payment?
  29. Can I email or privately contact the customer?
  30. A question is closed but I want to post a response. Can I?
  31. Do I need to register?
  32. What is an activation code?
  33. Why can't I login?
  34. What if I Lost My Password?
  35. Why doesn't the auto login feature work for me?
  36. What if I forget my username?
  37. How can I delete my account?
  38. How do I ask a question on JustAnswer?
  39. Will I be notified by email when an Expert answers me?
  40. How long should I wait for an answer?
  41. What do I do if I put my question in the wrong area?
  42. What can I do if I'm unhappy with the answer I receive?
  43. Is this free?
  44. What if I solve the question myself?
  45. What if no one answers my question?
  46. What if I have open questions, but I'm going to be away from my d...
  47. The person who answered my question is not qualified to do so. Wh...
  48. I paid the deposit and now I'm getting a notification that says I...
  49. My question has closed because it did not receive an answer. Can ...
  50. How do I close my question?
  51. Why can't I post?
  52. When do I need to place the deposit?
  53. How much is the deposit?
  54. Do I have to accept an answer?
  55. What happens if I don't accept an answer?
  56. When should I accept?
  57. How do I accept an answer?
  58. What if an Expert does a really fantastic job?
  59. Can I accept more than one answer?
  60. What if two Experts post answers at about the same time?
  61. What happens if I accept the wrong answer?
  62. What are the payment options? Do you accept cash, checks or money...
  63. I paid my deposit and viewed my answer. Now my question page says...
  64. How do I request a refund?
  65. Is a link to another website a sufficient answer?
  66. There's an urgent question that might be an emergency. What shoul...
  67. Do I have to wait until the last day of the month to request my e...
  68. Does JustAnswer report my income to the IRS?
  69. The Customer thanked me but did not accept. Can I still be paid?
  70. What notifications does the Customer receive during the question ...
  71. I have questions about being an Expert. Who can I ask?
  72. Is there an easy way that I can print the charts or photos that c...
  73. My Customer or another Expert is arguing with me on the question ...
  74. An Expert told me that they couldn't help me, but JustAnswer had ...
  75. An Expert is asking for my personal contact information. Is this...
  76. A Customer is asking for my private contact information. Is it s...
  77. How do I change my settings?
  78. How do I change my email address?
  79. How do I set JustAnswer times and dates to my local time?
  80. What are Forum Codes?
  81. Can I use HTML?
  82. What are Emoticons (Smileys)?
  83. How can I post images?
  84. How do I take a screen shot?
  85. How do I earn chips so I can spin the wheel?
  86. What is the Customer's Choice Award?
  87. What does the NYA email say?
  88. How do I leave feedback for my Expert?
  89. Why should I leave feedback for my Expert?
  90. What are the Expert stages and the privileges that come with each...
  91. Can I add a hyperlink to my posts? How?
  92. I can't go any further with the customer. Can I opt out?
  93. What are the compensation levels for new Experts?
  94. How many accepts are required to increase stages?
  95. I see Pending, Open, Semi-Open and Tough questions - What do each...
  96. I want to apply to be an Expert. Where do I go?
  97. Can I refute negative feedback?
  98. How are Mentors chosen?
  99. Do's and Don'ts for new Experts
  100. How can I add an avatar?
  101. I see a question from an underaged customer. Should I answer it?
  102. What's the evaluation process?
  103. How long do evaluations take?
  104. Can I apply to be an Expert in more than one category?
  105. How can I add a PDF file to an answer?
  106. Why are some posts highlighted in pink?
  107. What does Timed Out mean?
  108. I need to contact a moderator for help. How should I do this?
  109. What do the reports mean in the pull down menu on an Expert's ans...
  110. Can I make my pictures larger?
  111. Can I share an Expert account with my spouse?
  112. Can you tell me why I was rejected?
  113. How much will I earn?
  114. Do you use cookies to track registration?
  115. How quickly will the Customers receive answers?
  116. Can I customize the JustAnswer box on my site?
  117. What if I have multiple categories of questions?
  118. How do I know the Experts will give my readers excellent service?
  119. How do you ensure I get credit for referrals? Does it work the sa...
  120. When/How do I get paid?
  121. What are the non monetary benefits that affiliates receive?
  122. Can I post comments about JustAnswer and the services you offer o...
  123. Where should I place the link on my site?
  124. What forum codes does JustAnswer recognize?
  125. What should I do if a Customer is abusing the system by not accep...
  126. How do I add a file or pictures for my Expert to see?
  127. Can I prompt a customer to accept past answers before I answer a ...
  128. What is Prove It or Lose It?
  129. I see a question about an illegal topic. What should I do?
  130. How much does it cost to challenge an Expert?
  131. Who pays the fee?
  132. What happens if I refuse to participate?
  133. How long do I have to turn my paperwork in if i'm challenged?
  134. Can I challenge an Expert after my account has been closed?
  135. What can the verification company actually verify?
  136. I need to opt out. What's the proper procedure?
  137. Can I link to my website, blog or personal store?
  138. Why are some posts highlighted in yellow?
  139. Why are some posts simply "white" in the question list?
  140. Billing FAQs
  141. Can I request the same Expert again?
  142. How does the good faith deposit system work?
  143. How do I request my earnings?
  144. My copyrighted work has been used in an Expert's answer. What sho...
  145. How can I clear my cache?
  146. A customer has posted a page on the site that appears to be a cus...
  147. What are the official rules for the Sweepstakes?
  148. How do I update my credit card or payment info?
  149. Can my question be hidden from view or considered private?
  150. When you see an arrow pointing to a question on the question list...
  151. The Customer has asked for my private contact info. What should ...
  152. Another Expert has been requested, but I know the answer. Am I lo...
  153. I know the answer to a miscategorized question. Can I answer it?
  154. My answer was rejected, but the customer asked the question again...
  155. How do I reply to a report from a moderator?
  156. Who assumes liability for my answers? Me? Or the site?
  157. If I decide to leave JustAnswer and cease being an Expert, will y...
  158. How will I know if when am verified?
  159. What company handles verifications?
  160. If I have any questions regarding credential verification, who ca...
  161. Can I use one credential in more than one category?
  162. How much will I be reimbursed for verifications?
  163. What are the basic guidelines for use of the Experts' Forum or Lo...
  164. My credentials are suitable for more than one category. Do I have...
  165. Why isn't my profile shown on the homepages?
  166. What's the difference between Earnings Subtotal and Total Earning...
  167. Can I earn money by referring other Experts to JustAnswer?
  168. Who are the Mentors for each category?
Newest articles 
 
  1. Can I delete posts?
  2. Can I edit posts?
  3. Can I add a signature to my posts?
  4. As an Expert, can I change my email subscription preferences?
  5. How do I become an Expert?
  6. Should I try to answer every question?
  7. What is an info request and when should I use one?
  8. I posted an Info Request and then another Expert responded. Why?
  9. Another Expert has answered the question. Can I still add my com...
  10. Can the Customer see my answer before they pay the deposit?
  11. What should I put in my profile?
  12. Will you be adding new categories for Experts, soon?
  13. On some questions, the customer never pays the deposit and never ...
  14. How do you lock a question?
  15. How and when will I be paid?
  16. Do you offer payment options other than Paypal?
  17. Can I be notified as new questions are asked?
  18. Why are some posts highlighted in green?
  19. Can I copy information from another site and use it on JustAnswer...
  20. What if the question is not clear?
  21. What if a Customer is being unresponsive?
  22. What if a Customer or other Expert is being rude?
  23. What if I see an answer that is almost perfect but could use a li...
  24. Can I ask the Customer to increase the value of their question?
  25. What if the question is simply common sense or seems too easy?
  26. Can I post followup notes to the Customer if they don't accept, u...
  27. What accounting reports are available for my use and how do I use...
  28. What time of day can I expect my payment?
  29. Can I email or privately contact the customer?
  30. A question is closed but I want to post a response. Can I?
  31. Do I need to register?
  32. What is an activation code?
  33. Why can't I login?
  34. What if I Lost My Password?
  35. Why doesn't the auto login feature work for me?
  36. What if I forget my username?
  37. How can I delete my account?
  38. How do I ask a question on JustAnswer?
  39. Will I be notified by email when an Expert answers me?
  40. How long should I wait for an answer?
  41. What do I do if I put my question in the wrong area?
  42. What can I do if I'm unhappy with the answer I receive?
  43. Is this free?
  44. What if I solve the question myself?
  45. What if no one answers my question?
  46. What if I have open questions, but I'm going to be away from my d...
  47. The person who answered my question is not qualified to do so. Wh...
  48. I paid the deposit and now I'm getting a notification that says I...
  49. My question has closed because it did not receive an answer. Can ...
  50. How do I close my question?
  51. Why can't I post?
  52. When do I need to place the deposit?
  53. How much is the deposit?
  54. Do I have to accept an answer?
  55. What happens if I don't accept an answer?
  56. When should I accept?
  57. How do I accept an answer?
  58. What if an Expert does a really fantastic job?
  59. Can I accept more than one answer?
  60. What if two Experts post answers at about the same time?
  61. What happens if I accept the wrong answer?
  62. What are the payment options? Do you accept cash, checks or money...
  63. I paid my deposit and viewed my answer. Now my question page says...
  64. How do I request a refund?
  65. Is a link to another website a sufficient answer?
  66. There's an urgent question that might be an emergency. What shoul...
  67. Do I have to wait until the last day of the month to request my e...
  68. Does JustAnswer report my income to the IRS?
  69. The Customer thanked me but did not accept. Can I still be paid?
  70. What notifications does the Customer receive during the question ...
  71. I have questions about being an Expert. Who can I ask?
  72. Is there an easy way that I can print the charts or photos that c...
  73. My Customer or another Expert is arguing with me on the question ...
  74. An Expert told me that they couldn't help me, but JustAnswer had ...
  75. An Expert is asking for my personal contact information. Is this...
  76. A Customer is asking for my private contact information. Is it s...
  77. How do I change my settings?
  78. How do I change my email address?
  79. How do I set JustAnswer times and dates to my local time?
  80. What are Forum Codes?
  81. Can I use HTML?
  82. What are Emoticons (Smileys)?
  83. How can I post images?
  84. How do I take a screen shot?
  85. How do I earn chips so I can spin the wheel?
  86. What is the Customer's Choice Award?
  87. What does the NYA email say?
  88. How do I leave feedback for my Expert?
  89. Why should I leave feedback for my Expert?
  90. What are the Expert stages and the privileges that come with each...
  91. Can I add a hyperlink to my posts? How?
  92. I can't go any further with the customer. Can I opt out?
  93. What are the compensation levels for new Experts?
  94. How many accepts are required to increase stages?
  95. I see Pending, Open, Semi-Open and Tough questions - What do each...
  96. I want to apply to be an Expert. Where do I go?
  97. Can I refute negative feedback?
  98. How are Mentors chosen?
  99. Do's and Don'ts for new Experts
  100. How can I add an avatar?
  101. I see a question from an underaged customer. Should I answer it?
  102. What's the evaluation process?
  103. How long do evaluations take?
  104. Can I apply to be an Expert in more than one category?
  105. How can I add a PDF file to an answer?
  106. Why are some posts highlighted in pink?
  107. What does Timed Out mean?
  108. I need to contact a moderator for help. How should I do this?
  109. What do the reports mean in the pull down menu on an Expert's ans...
  110. Can I make my pictures larger?
  111. Can I share an Expert account with my spouse?
  112. Can you tell me why I was rejected?
  113. How much will I earn?
  114. Do you use cookies to track registration?
  115. How quickly will the Customers receive answers?
  116. Can I customize the JustAnswer box on my site?
  117. What if I have multiple categories of questions?
  118. How do I know the Experts will give my readers excellent service?
  119. How do you ensure I get credit for referrals? Does it work the sa...
  120. When/How do I get paid?
  121. What are the non monetary benefits that affiliates receive?
  122. Can I post comments about JustAnswer and the services you offer o...
  123. Where should I place the link on my site?
  124. What forum codes does JustAnswer recognize?
  125. What should I do if a Customer is abusing the system by not accep...
  126. How do I add a file or pictures for my Expert to see?
  127. Can I prompt a customer to accept past answers before I answer a ...
  128. What is Prove It or Lose It?
  129. I see a question about an illegal topic. What should I do?
  130. How much does it cost to challenge an Expert?
  131. Who pays the fee?
  132. What happens if I refuse to participate?
  133. How long do I have to turn my paperwork in if i'm challenged?
  134. Can I challenge an Expert after my account has been closed?
  135. What can the verification company actually verify?
  136. I need to opt out. What's the proper procedure?
  137. Can I link to my website, blog or personal store?
  138. Why are some posts highlighted in yellow?
  139. Why are some posts simply "white" in the question list?
  140. Billing FAQs
  141. Can I request the same Expert again?
  142. How does the good faith deposit system work?
  143. How do I request my earnings?
  144. My copyrighted work has been used in an Expert's answer. What sho...
  145. How can I clear my cache?
  146. A customer has posted a page on the site that appears to be a cus...
  147. What are the official rules for the Sweepstakes?
  148. How do I update my credit card or payment info?
  149. Can my question be hidden from view or considered private?
  150. When you see an arrow pointing to a question on the question list...
  151. The Customer has asked for my private contact info. What should ...
  152. Another Expert has been requested, but I know the answer. Am I lo...
  153. I know the answer to a miscategorized question. Can I answer it?
  154. My answer was rejected, but the customer asked the question again...
  155. How do I reply to a report from a moderator?
  156. Who assumes liability for my answers? Me? Or the site?
  157. If I decide to leave JustAnswer and cease being an Expert, will y...
  158. How will I know if when am verified?
  159. What company handles verifications?
  160. If I have any questions regarding credential verification, who ca...
  161. Can I use one credential in more than one category?
  162. How much will I be reimbursed for verifications?
  163. What are the basic guidelines for use of the Experts' Forum or Lo...
  164. My credentials are suitable for more than one category. Do I have...
  165. Why isn't my profile shown on the homepages?
  166. What's the difference between Earnings Subtotal and Total Earning...
  167. Can I earn money by referring other Experts to JustAnswer?
  168. Who are the Mentors for each category?