Can I refute negative feedback?
Posted by Tammy Falkner, Last modified by on November 27 2006 12:35 PM
Negative feedback can be refuted by going to your feedback page here:

Scroll all the way to the bottom of the page and you will see the negative feedback and a place to refute it. It will not remove the negative from your feedback page but your refute comments will be displayed along with the negative. This will offer an explanation to any Customers that might doubt your abilities because of the negative.
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