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Knowledgebase : FAQ's for Customers > Registration and Logging In
   

Yes, registration is required to ask and answer questions. It only takes a moment. You will be asked to verify your email address. This involves retrieving an activation code that will be emailed to you. It's that simple!
Your activation code is a code that will be emailed to you so that you can activate your account. If you have not received it, you can request that it be sent to you again. If you have any trouble with the activation link you can go here and manually past...
To login, you will need to use the username and password that you entered when registering for JustAnswer. Registration is required before you can log in. If you have registered and are unable to login, check that you have all cookies enabled on your web ...
Although passwords can not be retrieved, they can be reset. Click here to request that a new password be emailed to you. If this option is not available or you do not have a valid email address in your profile, email customer service and we will change yo...
Probably because your computer does not accept cookies. To change the setting in Internet Explorer, click "Tools" on your menu, then select "Internet Options". Select the "Privacy" tab and set the level to medium.
You can use your e-mail address as your username during log in. Or you can submit a support request so a Moderator can tell you your username. Requests are generally handled within 24 hours.
If you have not placed a deposit yet, you can delete your account by clicking here. Otherwise, the only way to delete your account is to email customer service by clicking here.  If you're having problems with your account, we welcome the opportunity to...
JustAnswer is not a free service.  You will be asked to place a refundable good faith deposit before your question can be answered.  For more information about the refundable good faith deposit, please click HERE.
JustAnswer® respects copyrights and expects the users of the JustAnswer site to respect copyrights as well. You can find the site's take-down procedures here: http://www.justanswer.com/help/parental_and_takedown_help.aspx Please follow the di...