Knowledgebase
How long should I wait for an answer?
Posted by Tammy Falkner on May 07 2006 06:27 PM
The average response time is less than 10 minutes. Questions asked late at night and on weekends may take longer as there are fewer Experts online to answer.

On occasion, a question may go unanswered if, for example, the question value is too low for the work required to answer the question or if the question is not understandable to the Experts. If you do not receive an answer within 24 hours, you can contact Customer Support and we will look into why your question is not being answered.
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