Knowledgebase
Can my question be hidden from view or considered private?
Posted by Tammy Falkner on June 08 2009 09:53 AM
JustAnswer is set up so that Customers' questions are posted for all the Experts in a particular category to see. They read your question and then decide if they can answer it. If so, they will. After an answer is posted, other Experts review it and that helps ensure quality. During that part of the process, it's impossible to hide your question from view. However, once you've completed the transaction with an Expert and accepted the answer, you can email info@justanswer.com and have the question page "locked." This will prevent others from viewing it later on. Keep in mind, though, that even you will not be able to see the question and answer after it's locked, so be sure to print or otherwise save any information you want to keep.
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