Knowledgebase
Why are some posts simply "white" in the question list?
Posted by Tammy Falkner on October 14 2008 03:46 PM
White questions are questions where the customer has not paid the deposit. These are Not Yet Paying Customers (NYPC's). Don't worry, most of the NYPC's convert to paying customers if you answer their questions. They're just waiting to see your profile and see how long it takes to get an answer before they pay.
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