Knowledgebase
Can I prompt a customer to accept past answers before I answer a new one?
Posted by Tammy Falkner on December 18 2007 05:30 PM
No. It's the Customer's choice whether or not they accept an answer and only they know which answer is helpful. So, do not post on the question page and ask them to accept prior answers before you will work with them. However, you can report the question page to let a moderator know about the problem. The moderator on duty will send them a note to find out if there's a problem and will encourage them to accept worthy answers.

JustAnswer does ban habitual nonpayers.
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